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Additional Information on payment methods for U.S. Customers:
a. We prefer to ship orders from first time customers to the billing address on the credit card. If your order must be shipped to an address different from the billing address, we will contact you to get more information to protect cardholders & us from unauthorized transactions. We may also ask that you call your credit card company to add the new shipping address as an alternate address on your account.
b. For payments made by PayPal, PayPal must show that you have a confirmed & verified shipping address (contact PayPal for more information on making sure your shipping address is verified in their system).
c. For payments made by money orders and cashier’s checks, we may need to wait for the cashier check or money order to clear at our bank before shipping your order. This will take at least 10 business days from the time we receive your payment. Please refrain from sending cash through the mail due to the risk of loss. Rupp’s Drums t is not responsible for any lost cash that is sent in. Please email email@example.com for any further questions.
(Information for International customers) – Rupp’s Drums is able to ship to certain international countries. Please email us with your address for an international shipping quote before ordering online. We accept all four major credit cards (listed above). However, due to issues of fraud, we must insist that all international orders be shipped to the billing address on file at the issuing credit card institution. We also must be able to verify the billing address. If a different shipping address is needed, the order must be paid with an international money order which can be purchased at any financial institution. We will need to wait for the cashier check or money order to clear at our bank before shipping your order. This will take at least 10 business days from the time we receive your payment.
We do accept payments made through PayPal for some countries; however you must email firstname.lastname@example.org before ordering to verify that your country is listed. In addition, all PayPal payments must have a verified shipping address in PayPal’s system (please contact PayPal to check if your shipping address is verified within their system). We also may require that you scan and email a valid copy of your driver’s license & a copy of a utility bill showing the address that we are shipping the order.
We DO NOT accept any Western Union payments (except money orders) or any sort of bank/wire transfers. Please contact email@example.com for any further questions.
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