Questions? Call Us at 888-756-5777 or Email Us at [email protected]

COVID-19 BUSINESS INFORMATION

COVID-19 INFORMATION & POLICIES

 

We will re-open our doors to our local customers on Monday, May 11th! However, due to ongoing concerns regarding COVID-19 and with the safety of our customers and employees in mind, we will be establishing strict safety protocols to ensure that Rupp’s Drums remains a safe and healthy environment for all. Please read about our new safety precautions below and call 303-756-5777 with any questions. Thank you! 

 

STORE HOURS

Starting Monday, May 11th we will be open to the public during the following business hours:

Monday: 10am-5pm

Tuesday: 10am-5pm

Wednesday: 10am-5pm

Thursday: 10am-5pm

Friday: 10am-5pm

Saturday: 11am-5pm

Sunday: 12pm-4pm

 

STORE CAPACITY

We will be strictly limiting the total number of employees and customers in the store at any given time to 6. If the front door is locked upon arrival, this means that we have reached our max capacity and we ask for your patience as we finish helping the customers already inside. 

Additionally, we have placed markers on the front patio in order to keep any waiting customers at least 6ft apart from each other. 

 

CUSTOMER ETIQUETTE

We urge ALL customers to wear a face mask inside our store in accordance with Denver law. We truly appreciate your understanding and respect for this request. Your safety is our priority and our attitude regarding customer etiquette remains the same as it has always been: any person blatantly disrespecting or endangering the safety of a customer or employee will be respectfully asked to leave. 

 

EMPLOYEE ETIQUETTE

All Rupp’s Drums employees are required to wear masks and keep a safe distance from customers while inside the store. We will also be cleaning and disinfecting every surface in the store throughout the day. 

 

STORE EVENTS

ALL store events have been postponed until further notice. However, we have been hosting regular drum clinics through ZOOM and we would love for you to join the next one! Check out our upcoming events on Facebook or call us (303-756-5777) for information on upcoming ZOOM clinics! 

 

CURBSIDE PICKUP

For any customer who would prefer not to enter the store at this time, we are offering free curbside pickup for all orders! Simply place your order online (www.ruppsdrums.com) or over the phone (303-756-5777) and we will arrange a pickup time! 

 

WEB ORDERS & SHIPPING

For any customer under self-isolation or out of state, simply place your order online (www.ruppsdrums.com) or over the phone (303-756-5777) and we will ship it directly to you within 1-2 business days! 

 

Free shipping

On most orders

30 day returns

Some exclusions apply

Customer satisfaction

Trusted For Over 36 Years

 

 

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